Refund Policy

RETURN POLICY - APPAREL/MERCHANDISE ONLY

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Returns are only accepted if there is a default in the product and it must be declared within 24 hours after order has been delivered, otherwise we unfortunately can not accept it. Please email onlyjerky@hotmail.com if you think there is a default in your order & include photos.

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Returns are not accepted if the customer has simply changed their mind.

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EXCHANGE POLICY - APPAREL/MERCHANDISE ONLY

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Exchanges are only accepted if the customer has emailed onlyjerky@hotmail.com within 24 hours of receiveing their package with request to exchange an item.

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Items must be returned within 7 days of purchase and must be unworn, unwashed, and still in original condition with the original tags still attached.

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The customer is required to cover shipping costs both ways for exchange items and all shipping costs are non-refundable.

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Adam and Jess are not liable for the loss of any product due to shipping carriers. We recommend returning goods with a tracking number for the shipment.